Conference 2012: Monday 1 October 2012
14th LIASA Annual Conference
Durban ICC, KwaZulu-Natal
Monday 1 October 2012
Comments from the delegates on Monday's sessions
* Photos (Part 1)
* Photos (Part 2)
08:00-10:00 President’s Forum Breakfast Meeting (closed session –for Past Presidents and LIASA President)
10:00-15:00 Pre-Conference Workshops
1. Optimizing mobile technology for the busy professional
2. Competitive intelligence
3. Customer service for the library practitioner
4. Coaching and mentoring as a personal and professional development tool
5. Librarianship as a scarce skill
6. Libraries and e-books: Issues and trends in libraries
7. Digitisation of library collections
8. Community library conditional grant
Workshop 1: Optimizing mobile technology for the busy professional Offered by the LIASA CiCD
Our lives have become a rush from one activity to the next meeting and still trying to balance family and home, social activities and professional life. We have all the tools – smart phones and tablets. But how savvy are you with your mobile technology? Can you merely navigate your way around the basics and well known features or do you maximise the use of your Smartphone or tablet? This workshop will show you how technology can assist in streamlining your life.
Workshop 2: Competitive Intelligence Offered by the LIASA CiCD
With progress it is perceived as if the library will be replaced by technology. But by gaining knowledge about the “competition” you can build a strategy to let technology and other perceived threats to the library’s existence work for you. In this workshop Dave Hendrie will show us how to gain the competitive edge and then how to use the competitive intelligence to our advantage for the benefit of our profession.
Workshop 3: Is the customer still king? Customer service for the library practitioner Offered by the LIASA CiCD
We might call them patrons or borrowers or students, but they are still our customers who need a quality service. Is the customer still always right? And what about that difficult customer – how do I make sure that he left the library satisfied with the service. In this workshop we will look at:
• What is customer service and why is it important
• Being in the frontline for excellent service
• How to effectively communicate with the patrons and how to deal with complaints
Workshop 4: Coaching and mentoring as a personal and professional development tool Offered by the Centre for African Library Leadership
If you ask most successful business leaders, they will tell you that they had definite mentors who assisted them in their journey. They will further emphasize the fact that it is most probably the strongest development input they had in their leadership career. Mentorship is a key leadership function. During this highly participative and dynamic presentation, the following will receive attention:
• Coaching and Mentoring: What it is and what it is not?
• How to embrace your role as a Mentor / Coach
• Great Mentors in history
• The role of the Mentor
• The role of the Mentee
• Key mentorship skills
• A mentorship strategy: Balancing the leadership task
Workshop 5: Librarianship as a scarce skill Offered by RETIG
In this workshop, facilitated by RETIG, the aim is to take a look at the Library profession as a whole. There will be a panel discussion and presentations relating to librarianship as a scarce skill. Panelists and presenters will include speakers from government, the academic sector as well as practitioners and it is essential that academics and practitioners be part of this very important discussion. A look will be taken at the problem within the framework of the national development plan as propounded by the NPC and the variances between library qualifications will be addressed.
09:00-10:00 Registration
10:00-10:15 Introduction of Chairman Bianca Lawrence (Chairman RETIG KZN)
Welcome and opening of session Gavin Davis (Chairman RETIG)
10:15-10:45 An overview of academic qualifications in SA - Naresh Sentoo
10:45-11:15 Scientific Paradigm for assessing Academics’ Library and Information needs and Expectations. - Robert Pearce
11:15-11:45 NCLIS – Issues and challenges - Lucille Webster
11:45-12:00 Questions
13:00-14:45 Panel Discussion
Chair: Gavin Davis, Robert Pearce, Naresh Sentoo, Lucille Webster
14:45-15:00 Vote of thanks Bianca Lawrence
15:00 Adjournment Gavin Davis
Workshop 6: Libraries and e-books: Issues and trends in Libraries Offered by HELIG
- E-book Licenses, the agreement and the model
- Interlibrary loans and electronic books
- Purchasing vs leasing e-books collection
- E-textbooks and
- E-Book lending libraries
Workshop 7: Digitization of Library collections Offered by SSIG
Digitization in South Africa - The current status of collections that we are aware of. Size of collections. What types of materials are being digitized? Books, manuscripts, maps, audio and video material, photographic material and 3 dimensional objects as examples. Identifying what to digitize. A strategy for the digitisation process. Importance of a policy for the institution. The conditions of materials and urgency of digitization due to deterioration in some cases. Why do we need to digitize. The future indicators and needs. The need for access of historical information. The importance of buying and using the correct equipment. Scanning the equipment environment to establish what is available for the task at hand. Ensure technical specifications for equipment are adequate to produce archival material (files) with ease. Computer requirements in terms of software needed and performance of computer. Requirements Budget needed for proper equipment. Process of digitization in terms of workflow and best practices. Required software for scanning and OCR. Setting up the scanning equipment. Creating environment for optimum scanning process including ergonomics for staff. Image correction (colour balance and density) and tolerances. Importance of file sizes and resolution. Other related issues with the digitizing process for example: storage spaceneeded, preservation of files, different file types for each purpose, access and security of the information, copyrightand ownership of digitized material. The importance of proper metadata. Misconceptions about the digitizationprocess and related issues. Networking with other institutions for help and guidance.
* Programme
* Antenie Carstens - CV
Workshop 8: Community Library Conditional Grant Offered by Department of Arts and Culture
Facilitator: Mr Puleng Kekana
1. Presentation by the National Department of Arts and Culture
2. Presentation by the National Library of South Africa
3. Presentation by Provinces:
3.1 Eastern Cape
3.2 Free State
3.3 Gauteng
3.4 KwaZulu-Natal
3.5 Limpopo
3.6 Mpumalanga
3.7 North West
3.8 Northern Cape
3.9 Western Cape
16:00-19:30 Official Opening of Exhibition Cheese & Wine Cocktail
